FAQs, Shipping Times, Customer Service

Q: How long does it take for shipping?

A: It takes about 2-3 business days to process orders then about 7-10 business days for shipping. In the event an item is backordered, it may take up to 3 weeks to receive your product.

Q: When will I receive tracking information?

A: Orders are processed within 48 hours of placing an order. You will receive tracking information via email within 5 business days that you can use to track your product.

Q: How do I track the product?

A: The link provided via e-mail should take you to a website to track your product within 5 business days of your purchase.

Q: How do I contact someone in regards to my order?

A: Please email vintagethrowbacksclub@gmail.com for customer service issues. Please allow up to 2 business days for a response.

 

Refunds

For refunds, please go www.paypal.com and open a case to request refunds. All refunds go through Paypal for security purposes. Refunds will be granted on a case to case basis.